1
课程详述
COURSE SPECIFICATION
以下课程信息可能根据实际授课需要或在课程检讨之后产生变动。如对课程有任何疑问，请
联系授课教师。
The course information as follows may be subject to change, either during the session because of unforeseen
circumstances, or following review of the course at the end of the session. Queries about the course should be
directed to the course instructor.
1.
课程名称 Course Title
质量工程与管理
Quality Engineering and Management
2.
授课院系
Originating Department
系统设计与智能制造学院
School of System Design and Intelligent Manufacturing
3.
课程编号
Course Code
SDM321
4.
课程学分 Credit Value
2
5.
课程类别
Course Type
专业基础课 Major Foundational Courses
6.
授课学期
Semester
春季 Spring
7.
授课语言
Teaching Language
中英双语 English & Chinese
8.
授课教师、所属学系、联系方
式（如属团队授课，请列明其
他授课教师）
Instructor(s), Affiliation&
Contact
（For team teaching, please list
all instructors）
薛珂，研究助理教授
系统设计与智能制造学院（设计智造学院）
Xue Ke, Research Assistant Professor
School of System Design and Intelligent Manufacturing(SDIM)
Email: xuek@sustech.edu.cn
9.
实验员/助教、所属学系、联系
方式
Tutor/TA(s), Contact
待公布 To be announced
10.
选课人数限额(可不填)
Maximum Enrolment
（Optional）
待公布 To be announced
2
11.
授课方式
Delivery Method
讲授
Lectures
习题/辅导/讨论
Tutorials
实验/实习
Lab/Practical
其它(请具体注明)
Other（Please specify）
总学时
Total
学时数
Credit Hours
16
0
32
0
48
12.
先修课程、其它学习要求
Pre-requisites or Other
Academic Requirements
无 NIL
13.
后续课程、其它学习规划
Courses for which this
course is a pre-requisite
无 NIL
14.
其它要求修读本课程的学系
Cross-listing Dept.
无 NIL
教学大纲及教学日历 SYLLABUS
15. 教学目标 Course Objectives
本课程旨在揭示质量工程管理的基本理论、方法与应用。希望学生掌握质量工程的理论基础和质量管理的应用技术和方
法。
This course aims to introduce the basic theories, methods and applications of quality engineering. The students are
expected to master the theories of quality control and the applied technologies and methods of quality management.
16.
预达学习成果 Learning Outcomes
在学习完成时，学生将能够掌握质量工程管理的基本理论，方法和应用。 了解流行的质量工程管理的应用场景，以及处
理实际问题的能力。
Upon completion of the course, students will be able to master basic theories, methods and applications of quality
engineering management. understand the application scenarios of popular quality engineering management, and the
ability to deal with practical problems.
17.
课程内容及教学日历 （如授课语言以英文为主，则课程内容介绍可以用英文；如团队教学或模块教学，教学日历须注明
主讲人）
Course Contents (in Parts/Chapters/Sections/Weeks. Please notify name of instructor for course section(s), if
this is a team teaching or module course.)
第一周：导论
课程介绍
质量管理的基本概念
质量控制
质量成本
全面质量管理
第二周：质量理念和质量体系
质量理念和方法
质量体系的要素
供应商关系和管理方法
质量审计
第三周：计划、控制和确保产品和过程质量
产品和服务开发规划流程
材料控制
验收抽样
测量系统
3
第四周：质量管理实践和工具
质量管理实践
质量功能部署
持续质量改进工具
相关国际标准
第五周：质量改进的统计学基础
概率的相关概念
描述性统计
概率分布
推断统计
第六周：数据分析和抽样
抽样检验的基本原理
计数抽样检验
计量抽样检验
第七周：统计过程控制
变异原因
控制图的统计学基础
变量控制图
属性控制图
第八周：过程能力分析
规范限值和控制限值
规格和工艺能力
过程能力指数
第九周：期中考试（项目形式）
第十周：可靠性及风险管理
可靠性概念
可靠性系统设计
可靠性和可维护性
可靠性、安全性、危害评估工具
第十一周：实验设计和田口方法
实验设计基础
正交因子实验设计
田口方法
田口方法的实验设计
第十二周：问题解决和质量改进
解决质量问题的方法
管理和规划工具
纠正措施
预防行动
第十三周：六西格玛管理
六西格玛方法简介
DMAIC 过程控制
六西格玛项目管理
六西格玛设计
第十四周：质量管理体系
质量管理体系标准
国际质量管理体系的建立
质量管理体系的运行与改进
4
第十五周：实用质量管理
质量管理的挑战
项目和计划的实际质量
如何将质量纳入新产品和/或流程
第十六周：总结和复习
[实验课] 复习、答疑及期末项目
Week 1: Introduction to Quality Control and Total Quality Systems
Course Introduction
Basic concepts of quality
Basic principles of quality control
Quality costs
Total quality management
Week 2: Quality Philosophies and Quality Systems
Quality philosophies and approaches
Elements of a quality system
Supplier relations and management methodologies
Quality audits
Week 3: Planning, Controlling, and Assuring Product and Process Quality
Process for planning product and service development
Material control
Acceptance sampling
Measurement systems
Week 4: Quality Management Practice and Tools
Management practices
Quality function deployment
Tools for continuous quality improvement
International standards
Week 5: Statistical Foundations of Quality Improvement
Concepts of probability
Descriptive statistics
Probability distributions
Inferential statistics
Week 6: Data Analyses and Sampling
Distribution plots
Analysis of count data
Concepts in sampling
Week 7: Statistical Process Control
Cause of variation
Statistical basis for control charts
Control charts for variables
Control charts for Attributes
Week 8: Process Capability Analysis
Specification limits and control limits
Specifications and process capability
Process capability indices
Week 9: Mid-term test
[Lab] Mid-term test
Week 10: Reliability and Risk Management
Concepts of reliability
Design of systems for reliability
Reliability and maintainability
Reliability, safety, hazard assessment tools
Week 11: Experimental Design and the Taguchi Method
5
Fundamentals of experimental design
Factorial experiments
The Taguchi method
Experimental design in the Taguchi method
Week 12: Problem Solving and Quality Improvement
Approaches
Management and planning tools
Corrective action
Preventive action
Week 13: Six Sigma Management
Introduction to Six Sigma method
DMAIC process control
Six Sigma project management
Design for Six Sigma
Week 14: Quality Management System
Quality management system standards
Establishment of international quality management system
Operation and improvement of quality management system
Week 15: Practical Quality Management
Challenges for quality management
Practical quality for projects and programs
Incorporating quality into a new product and/or process
Week 16: Summary & Revision
[Lab] Final projects.
18.
教材及其它参考资料 Textbook and Supplementary Readings
Textbook:
Fundamentals of Quality Control and Improvement, 3/e
Mitra, Amitava
©2012 | John Wiley & Sons | Paper; 687 pp | ISBN-13: 9781118491669
Quality Improvement: Pearson New International Edition, 9/e
Besterfield
©2014 | Pearson | Paper; 272 pp | ISBN-13: 9781292022307
Quality Management for Organizational Excellence Pearson New International Edition: Introduction
to Total Quality, 7/e
Goetsch & Davis
©2013 | Pearson | Paper; 480 pp | ISBN-13: 9781292022338 -
课程评估 ASSESSMENT
19.
评估形式
Type of
Assessment
评估时间
Time
占考试总成绩百分比
% of final
score
违纪处罚
Penalty
备注
Notes
出勤 Attendance
课堂表现
Class
Performance
小测验
Quiz
1-16 周
Week 1-16
20
NIL
14 次
14 times
课程项目 Projects
期中项目
Week 9
30
NIL
期中项目
6
Project
report
Project I
平时作业
Assignments
1-16 周
Week 1-16
20
NIL
10 次
10 times
期中考试
Mid-Term Test
期末考试
Final Exam
期末报告
Final
Presentation
1-16 周
Week 16
30
NIL
期末项目
Project II
其它（可根据需要
改写以上评估方
式）
Others (The
above may be
modified as
necessary)
20.
记分方式 GRADING SYSTEM
A. 十三级等级制 Letter Grading
B. 二级记分制（通过/不通过） Pass/Fail Grading
课程审批 REVIEW AND APPROVAL
21.
本课程设置已经过以下责任人/委员会审议通过
This Course has been approved by the following person or committee of authority
