1
课程详述
COURSE SPECIFICATION
以下课程信息可能根据实际授课需要或在课程检讨之后产生变动。如对课程有任何疑问，请联
系授课教师。
The course information as follows may be subject to change, either during the session because of unforeseen
circumstances, or following review of the course at the end of the session. Queries about the course should be
directed to the course instructor.
1.
课程名称 Course Title
精益六西格玛设计 Design for Lean and Six Sigma
2.
授课院系
Originating Department
力学与航空航天工程系 Department of Mechanics and Aerospace Engineering
3.
课程编号
Course Code
MAES001
4.
课程学分 Credit Value
2
5.
课程类别
Course Type
通识选修课程 General Education (GE) Elective Courses
6.
授课学期
Semester
春季 Spring / 夏季 Summer / 秋季 Fall
7.
授课语言
Teaching Language
英文 English
8.
授课教师、所属学系、联系方
式（如属团队授课，请列明其
他授课教师）
Instructor(s), Affiliation&
Contact
（For team teaching, please list
all instructors）
韩品连，力学与航空航天工程系，88018165， hanpl@sustc.edu.cn
Pinlian Han, Department of Mechanics and Aerospace Engineering，88018165，
hanpl@sustech.edu.cn
9.
实验员/助教、所属学系、联系
方式
Tutor/TA(s), Contact
无 NA
10.
选课人数限额(可不填)
Maximum Enrolment
（Optional）
授课方式
Delivery Method
讲授
Lectures
习题/辅导/讨论
Tutorials
实验/实习
Lab/Practical
其它(请具体注明)
Other（Please specify）
总学时
Total
11.
学时数
Credit Hours
16
32
48
2
12.
先修课程、其它学习要求
Pre-requisites or Other
Academic Requirements
NA
13.
后续课程、其它学习规划
Courses for which this course
is a pre-requisite
NA
14.
其它要求修读本课程的学系
Cross-listing Dept.
NA
教学大纲及教学日历 SYLLABUS
15.
教学目标 Course Objectives
The aims of this Course are:
1. The Lean Thinking
• Describe the elements of a process
• Draw a process map
• Explain what constitutes value in a process
• List the five fundamental lean principles
• Describe several concepts and tools for implementing lean principles
2. People: The heart of Lean
• Explain why people are the key to improving productivity
• Realize that effective communication, shared goals and knowledge, and mutual respect lead to improved organizational
performance
• Participate as a member of a team to achieve a positive outcome
3. A3 Thinking
• Recognize that A3 is not just a tool but a way of thinking
• Use the A3 chart as a standard tool for implementing lean projects
4. Quality Tool and Topics
• Describe how quality is essential in achieving customer satisfaction
• Use basic quality tools
5.Six Sigma Basics
• Recognize that Six Sigma is a valuable approach to improve process quality
• Interpret a basic Statistical Process Control chart
• Distinguish process from specified control limits
• Describe a capable process
3
16.
预达学习成果 Learning Outcomes
By the end of this Course students should have gained:
Knowledge of Lean and Six Sigma
Intellectual Skills to think and act to improve the daily process
Professional Practice Skills to use tools for analyzing the process and reduce wastes
Transferable Skills to help company or organization to Lean
17.
课程内容及教学日历 （如授课语言以英文为主，则课程内容介绍可以用英文；如团队教学或模块教学，教学日历须注明
主讲人）
Course Contents (in Parts/Chapters/Sections/Weeks. Please notify name of instructor for course section(s), if
this is a team teaching or module course.)
16 学时理论课
16 Lectures
学时数
Credit Hours
序号
No.
内容
Content
1
相互认识，课程设计，课堂纪律
Know each other, about the course, discipline
2
分别介绍精益和六西格玛的诞生
The development of lean and six sigma
3
精益概念
The concept of Lean
4
什么是六西格玛？
What is six sigma?
2
5
精益六西格玛之间的关系
The relationship between lean and six sigma
6
精益思想
Lean thinking
7
人是精益的核心
People: the heart of lean!
8
运水小车项目介绍
Introduction of water delivery car project
9
团队合作的基本要素
Communication，time，trust
2
10
建立团队
Team building
11
客户声音
Voice of customers
2
12
什么是流程？课堂游戏：装信封
4
What is Process? Writing letter games
13
流程图
Process maps
14
概念设计、初步设计、优化和验证流程
CDOV process
15
基本构图符号
Basic mapping symbols
16
运水小车项目第一阶段：概念设计阶段报告
The first stage of water delivery car project: concept design phase report
17
精益思想的五个基本要素
5 lean thinking fundamentals
18
价值
Value
19
价值流程
Value stream
2
20
八大浪费
8 types of waste
21
连续的作业流程
Flow process
22
时间价值表
Time value charts
23
拉动式；拉动工具：单元制造，看板
Pull, tools for pull: Manufacturing cell, Kanban
24
节拍时间
Takt time
25
标准化
Standardized work
26
追求完美
Pursue perfection
27
追根到底
5 whys help achieve perfection
2
28
运水小车项目第二阶段：初步设计阶段报告
The second stage water delivery car project: primary design phase report.
5
29
A3 报告
A3 Report
30
戴明环：持续完善的循环模式
Plan-Do-Study-Act: continuous improvement cycle module.
31
保证高效的做法
6s: sort, classify; straighten, simplify; sweep, shine; standardize; sustain; safety,
security.
32
决策矩阵
Decision matrix
33
精益工程
Lean engineering
2
34
精益企业
Lean enterprise
35
精益六西格玛设计概念
The concept of Design for lean and six sigma
36
DFSS 商业案例
The business cases for DFSS
2
37
运水小车项目第三阶段：优化阶段报告
The third stage water deliver car project: optimization phase report
2
38
运水小车项目最终阶段：验证阶段报告，小车运水竞赛
The final stage water deliver car project: verification phase report and car competition
32 学时实践课
32 Practical
学时
Credit Hours
序号
No.
内容
Content
1
实践项目介绍
Introduction of the real world project
2
2
组建团队及成员分工
Team building
3
企业参观（生产、服务）
Company plant tour
2
4
问卷调查，数据收集
Questionnaire, collecting data
6
5
资料检索
Data Retrieval (papers and books)
2
6
企业现阶段生产或服务流程图
Drawing production or service process map
7
资料检索
Data Retrieval (papers and books)
2
8
画流程图
Drawing process map
9
组员讨论
Group meeting
10
优化流程
Optimizing process
2
11
提出建议
Suggestions
12
优化方案报告
Optimizing plan reports
13
与企业代表讨论
Discussing with the representatives of the company
2
14
确定优选方案，团队整合
Making decision, team integration
15
优选方案试运行
Testing the optimum plan
2
16
收集数据
Collecting data
17
优选方案试运行
Testing the optimum plan
2
18
收集数据
Collecting data
2
19
分析
Analysis
2
20
分析
Analysis
2
21
讨论并优化设计
Discussing and redesigning
2
22
优化方案报告
7
New plan report
23
与企业代表讨论
Discussing with the representatives of the company.
24
确定优选方案
Making decision
25
试运行更新方案
Retesting the renewed plan
2
26
收集数据
Collecting data
27
试运行更新方案
Retesting the renewed plan
2
28
收集数据
Collecting data
2
29
撰写终期报告
Writing final report
2
30
终期验证报告
Final verification report
18.
教材及其它参考资料 Textbook and Supplementary Readings
1. The Lean Thinking
Womack, J. and Jones, D., Lean Thinking, 2nd Edition, Simon & Shuster, New York, 2003
Graban, Mark, Lean Hospitals, 2nd Ed, CRC Press, New York, 2012
Rother, M. and Shook, J. Learning to See, v1.2, The Lean Enterprise Institute, Cambridge, MA June 1999
Liker, Jeffery, The Toyota Way, McGraw-Hill, New York, 2004
Murman, E., Allen, T., Bozdogan, K., Cutcher-Gershenfeld, J., McManus, H., Nightingale, D., Rebentisch, E., Shields, T.,
Stahl, F., Walton, M., Warmkessel, J., Weiss, S., and Widnall, S., Lean Enterprise Value: Insights from MIT Lean
Aerospace Initiative, Palgrave, New York, 2002
“For Athletic Shoe Company, the Soul of Lean Management Is Problem Solving”, Lean Enterprise Institute, June 24,
2008
2. People: The heart of Lean
Cutcher-Gershenfeld, J., et. al., Knowledge Driven Work, Oxford University Press, New York, 1998
Fischer, R. and Urey, W., Getting to Yes: Negotiating Agreement Without Giving In, 2 nd Ed, Penguin Books, New York,
1991
8
Gittell, J.H., The Southwest Airlines Way, McGraw Hill, New York, 2003
Gittell, J.H., High Performance Healthcare, McGraw Hill, New York, 2009
McGregor, D., The Human Side of Enterprise, Updated with commentary by Joel Cutcher-Gershenfeld, McGraw Hill,
New York 2006
Senge, P., The Fifth Discipline, Doubleday, New York, 1990
Whyte,D., The Heart Aroused – Poetry and the Preservation of the Soul in Corporate America, Doubleday, 1994
3. A3 Thinking
Jimmerson, Cindy. A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste. Productivity Press,
Boca Raton, FL. 2007
Shook, John, Managing to Learn: Using the A3 management process to solve problems, gain agreement, mentor, and
lead, Lean Enterprise Institute, Cambridge, MA 2008
Sobek, D. K., Smalley, A. Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System,
Productivity Press,. Boca Raton, FL. 2008
4. Quality Tool and Topics
Deming, E., Out of Crisis, The MIT Press, Cambridge, MA, 2000
Hopp, W.J. and Spearman, M.L., Factory Physics, 3 rd Edition, McGraw-Hill/Irwin, 2007
Juran, J.M., Juran on Quality by Design, The Free Press, New York, 1992
Nelson, E.C., Batalden, P.B., Godfrey, M. M., Quality By Design: A Clinical Micosystems Approach, John Wiley and
Sons, New York, 2007
Ritzman, L.P. and Krajewski, L.J., Foundations of Operations Management, Prentice Hall, Upper Saddle Brook NJ, 2003
Tague, N.R., The Quality Tool Box, Second Edition, ASQ Quality Press, 2004
5.Six Sigma Basics
Bertels, T. Ed, Rath & Strong’s Six Sigma Leadership Handbook, John Wiley & Sons, 2003.
Bothe, D.R., Measuring Process Capability, 1997
Gitlow, H.S. and Levine, D.M., Six Sigma for Green Belts and Champions, Foundations, DMAIC, Tools, Cases, and
Certification, Prentice Hall (Pearson Education, Inc.) 2005
Harry, M. and Schroeder, R., Six Sigma, Currency Doubleday, New York, 2000
Henderson, G.R., Six Sigma Quality Improvement with Minitab, John Wiley & Sons, 2006.
Ledolter, J. and Burrill, C.W., Statistical Quality Control, Strategies and Tools for Continual Improvement, John Wiley &
Sons, Inc., 1999
9
课程评估 ASSESSMENT
19.
评估形式
Type of
Assessment
评估时间
Time
占考试总成绩百分比
% of final
score
违纪处罚
Penalty
备注
Notes
出勤 Attendance
25
课堂表现
Class
Performance
25
小测验
Quiz
课程项目 Projects
40
平时作业
Assignments
期中考试
Mid-Term Test
期末考试
Final Exam
期末报告
Final
Presentation
10
其它（可根据需要
改写以上评估方
式）
Others (The
above may be
modified as
necessary)
20.
记分方式 GRADING SYSTEM
A. 十三级等级制 Letter Grading
B. 二级记分制（通过/不通过） Pass/Fail Grading
课程审批 REVIEW AND APPROVAL
21.
本课程设置已经过以下责任人/委员会审议通过
This Course has been approved by the following person or committee of authority
力学与航空航天工程系教学指导委员会
The commission of teaching instruction in department of mechanics and aerospace engineering
