1
课程详述
COURSE SPECIFICATION
以下课程信息可能根据实际授课需要或在课程优化之后产生变动。如对课程有任何疑问，请
联系授课教师。
The course information as follows may be subject to change, either during the session because of unforeseen
circumstances, or following review of the course at the end of the session. Queries about the course should be
directed to the course instructor.
1.
课程名称 Course Title
沟通技巧 Communication Skills
2.
授课院系
Originating Department
语言中心 Centre for Language Education
3.
课程编号
Course Code
GEL006
4.
课程学分 Credit Value
2
5.
课程类别
Course Type
通识选修课程 General Education (GE) Elective Courses
6.
授课学期
Semester
春季 Spring / 夏季 Summer / 秋季 Fall
7.
授课语言
Teaching Language
英文 English
8.
授课教师、所属学系、联系方
式（如属团队授课，请列明其
他授课教师）
Instructor(s), Affiliation&
Contact
（For team teaching, please list
allinstructors）
徐嗣群，语言中心， xusq@sustech.edu.cn
9.
实验员/助教、所属学系、联系
方式
Tutor/TA(s), Contact
无 NA
10.
选课人数限额(可不填)
Maximum Enrolment
（Optional）
2
11.
授课方式
Delivery Method
讲授
Lectures
实验/实习
Lab/Practical
其它(请具体注明)
Other（Pleasespecify）
总学时
Total
学时数
Credit Hours
32
0
0
32
12.
先修课程、其它学习要求
Pre-requisites or Other
Academic Requirements
CLE030 EAP
13.
后续课程、其它学习规划
Courses for which this course
is a pre-requisite
无 N/A
14.
其它要求修读本课程的学系
Cross-listing Dept.
无 N/A
教学大纲及教学日历 SYLLABUS
15.
教学目标 Course Objectives
《沟通技巧》课程是面向全校各专业学生的通识选修课程。本课程旨在帮助学生掌握有效沟通的 基本知识和基本原理，并
能够将所学到的基本知识和基本原理在实践中融会贯通地加以运用，特别 是帮助学生掌握和运用基本的沟通技能，成为一
个出色的沟通者。
The course Communication Skills is one of the Specialized Direction Courses for students in various majors and is
conducted in bilingual languages. The course mainly introduces the fundamental concepts and principles of
communication in the context of internationalization. The main contents of the course are the foundations of successful
communication, and application of three-step writing process on letters, memos, e-mail and other brief messages.
Meanwhile, it applies the methods on how to prepare reports, oral presentations and employment messages and
interview for job.
16.
预达学习成果 Learning Outcomes
学生们通过本课程的学习，能够在工作中熟练运用各种沟通方法和沟通工具，进行有效的沟 通，能够理解在国际化背景
下沟通活动应遵循的基础理论和原理;了解并能深刻认识在国际化背景 下有效沟通的当代议题;熟悉并掌握各种沟通的技
能，提升运用英语获取专业知识的能力和从事有 效沟通活动的能力。
This course is an all-important specialty basic course for students who are majoring in various majors. After learning the
course, students could master communication norms of all kinds of activities, learn the fundamental requirements of
communication in the context of internationalization, and enhance their capability of interpersonal communication.
17.
课程内容及教学日历 （如授课语言以英文为主，则课程内容介绍可以用英文；如团队教学或模块教学，教学日历须注明
主讲人）
Course Contents (in Parts/Chapters/Sections/Weeks. Please notify name of instructor for course section(s), if
this is a team teaching or module course.)
3
Course Agenda
Week
Main Topic
1
Course Orientation
Introduction to Communication Skills
2
Communication process
3
Self, perception, and communication
4
Communication in academic setting (1)
5
Communication in academic setting (2)
6
Verbal communication
7
Communication styles
8
QUIZ (Catch-up Week)
9
Listening
10
Non-verbal communication
11
Conflict management
12
Communicating Across Cultures
13
Communicating Successfully through Technology
14
Ten Top Tips for Speaking Face to Face
15
Ten Essential Tips for Effective Communication
16
Final Review and assessment
18.
教材及其它参考资料 Textbook and Supplementary Readings
No designated textbook, but use journal articles and book chapters collectively.
4
课程评估 ASSESSMENT
19.
评估形式
Type of
Assessment
评估时间
Time
占考试总成绩百分比
% of final
score
违纪处罚
Penalty
备注
Notes
出勤 Attendance
10%
课堂表现
Class
Performance
30%
小测验
Quiz
20%
课程项目 Projects
平时作业
Assignments
20%
期中考试
Mid-Term Test
期末考试
Final Exam
期末报告
Final
Presentation
20%
其它（可根据需要
改写以上评估方
式）
Others (The
above may be
modified as
necessary)
20.
记分方式 GRADING SYSTEM
√A. 十三级等级制 Letter Grading
B. 二级记分制（通过/不通过） Pass/Fail Grading
课程审批 REVIEW AND APPROVAL
21.
本课程设置已经过以下责任人/委员会审议通过
This Course has been approved by the following person or committee of authority
语言中心 Centre for Language Education
以上课程信息可能根据实际授课需要或在课程优化之后产生变动。如对课程有任何疑问，请联系授课教师。
The course information as follows may be subject to change, either during the session because of unforeseen circumstances,
or following review of the course at the end of the session. Queries about the course should be directed to the course instructor.