课程详述

COURSE SPECIFICATION

以下课程信息可能根据实际授课需要或在课程检讨之后产生变动。如对课程有任何疑问，请联

系授课教师。

The course information as follows may be subject to change, either during the session because of unforeseen

circumstances, or following review of the course at the end of the session. Queries about the course should be

directed to the course instructor.

课程名称 Course Title

管理学 Management

授课院系

Originating Department

商学院 College of Business

课程编号

Course Code

EBA106

课程学分 Credit Value

课程类别

Course Type

专业基础课 Major Foundational Courses

授课学期

Semester

秋季 Fall

授课语言

Teaching Language

英文 English

授课教师、所属学系、联系方

式（如属团队授课，请列明其

他授课教师）

Instructor(s), Affiliation&

Contact

（For team teaching, please list

all instructors）

Jae Yun Kim,

Division of Information Systems & Management Engineering

kim@sustech.edu.cn

实验员/助教、所属学系、联系

方式

Tutor/TA(s), Contact

待公布 To be announced

10.

选课人数限额(可不填)

Maximum Enrolment

（Optional）

授课方式

Delivery Method

讲授

Lectures

习题/辅导/讨论

Tutorials

实验/实习

Lab/Practical

其它(请具体注明)

Other（Please specify）

总学时

Total

11.

学时数

Credit Hours

12.

先修课程、其它学习要求

Pre-requisites or Other

Academic Requirements

无 None

13.

后续课程、其它学习规划

Courses for which this course

is a pre-requisite

无 None

14.

其它要求修读本课程的学系

Cross-listing Dept.

无 None

教学大纲及教学日历 SYLLABUS

15.

教学目标 Course Objectives

本课程的目标是让你为成为一名有效的领导者、团队成员和管理者，且无论你的职业道路如何，你能成为懂得如何组织好

员工的优秀分析者。

本课程将通过关注不同的知识基础和技能来实现这些目标。包括：可以用哪些准则来分析和改善组织的绩效？你如何在组

织的各个层面上对积极结果产生影响？如何保持高的道德标准？我们将研究设计激励制度，激励员工、有效运营团队、做

出良好决策、谈判，利用多样性以及组织工作分配的原则。

The goal of this course is to prepare you to be an effective leader, group member, and manager of others regardless of

your career path and to be a good analyst of how best to organize people.

The course will accomplish these goals by focusing on many different knowledge bases and skill sets. These include:

What principles can you draw on to analyze and improve performance in organizations? How can you exert influence for

positive results at any level of an organization? How can you maintain high ethical standards? We will examine principles

for designing incentive systems, motivating employees, running effective teams, making good decisions, negotiating,

harnessing diversity, and organizing the distribution of work.

16.

预达学习成果 Learning Outcomes

1. 学习可以用来分析和提高组织绩效的原则

2. 学习如何在组织的任何级别发挥积极的影响

3. 学习如何保持较高的道德标准

4. 学习如何设计激励制度，激励员工、有效管理团队、做出正确的决策、协商、利用多样性以及组织分配工作

1. Learning principles that you can draw on to analyze and improve performance in organizations.

2. Learning how to exert influence for positive results at any level of an organization.

3. Learning how to maintain high ethical standards.

4. Learning how to design incentive systems, motivate employees, run effective teams, make good decisions,

negotiate, harness diversity, and organize the distribution of work.

17.

课程内容及教学日历（如授课语言以英文为主，则课程内容介绍可以用英文；如团队教学或模块教学，教学日历须注明

主讲人）

Course Contents (in Parts/Chapters/Sections/Weeks. Please notify name of instructor for course section(s), if

this is a team teaching or module course.)

Course 1: Leadership & Systems

以安然公司为例，探讨组织系统、进程和文化如何影响组织中成员的行为。

Using Enron as a case example, we explore how organizational systems, processes, and culture influence the behavior

of members of the organization.

Course 2-3: Working in Teams

在此重点关注的是，如果团队成员知识水平不同，要如何共享这些知识，并且如何提高团队绩效。这些取决于是否有一个

良好的团队进程。与团队成员独立工作相比，欠佳的团队进程可能会导致更糟糕的结果。

Our central focus here is on how teams can improve performance if their members have diverse knowledge, and share

it. This depends on having a good group process. Poor team processes can lead to worse outcomes than could be

achieved if team members simply worked alone.

Course 4: Framing Decisions

价值观、目标和行动过程：我们讨论如何组织决策和解决问题的过程，重点讨论如何创建行动过程来促进实现我们最重要

的价值观和目标。

Values, Objectives & Courses of Action: We discuss how to structure decision and problem-solving processes, focusing

on how to create courses of action that promote achieving our most important values and objectives.

Course 5-6: Judgment, Risk, and Decisions

所有的管理层行动都来自于一系列的判断，即什么是重要的，什么是在不同的或有条件下可能发生的。这些判断为管理和

领导行为的决策提供了基础。不幸的是，我们对价值、概率和风险的直觉判断受到强烈的偏见的影响，从而影响了我们的

表现。我们将讨论一些最重要的偏见和克服它们的策略。

All managerial actions flow from a series of judgments about what is important and what is likely to happen under

different contingencies. These judgments provide the basis for decisions from which managerial and leadership actions

flow. Unfortunately, our intuitive judgments about value, probability, and risk are subject to strong biases that undermine

our performance. We discuss some of the most important biases and strategies for overcoming them.

Course 7: Goals, Incentives, & Performance

讨论如何通过使用绩效工资、奖金、目标和非偶发工资制度来促进卓越绩效。还将探讨作为卓越绩效的基础的薪酬和其他

外在奖励的局限性，并讨论其他提高绩效的方法。

We discuss how to facilitate superior performance through the use of pay-for-performance, bonuses, goals, and non-

contingent pay systems. We also discuss the limitations of pay and other extrinsic rewards as the basis of superior

performance and discuss other approaches to improving performance.

Course 8-9: Organizational Culture & Performance

讨论组织文化如何在不依赖显性激励的情况下提高(或损害)绩效。

We also discuss how organizational cultures can improve (or damage) performance without relying on explicit incentives.

Course 10-12: Ethics

研究导致人们违背良心、违背普世伦理原则的心理和组织因素。同时也考虑个人领导力在展示勇气、培养他人勇气方面所

起的作用。

We examine the psychological and organizational factors that lead people to act against their conscience and widely

shared ethical principles. We also consider the role that individual leadership plays in demonstrating courage and

fostering courage in others.

Course 13-15: Diversity and Intergroup Bias

在现代组织中有效地工作常常涉及与来自其他种族、文化、宗教、社会背景和职业的人一起工作。这可能很有挑战性，因

为我们所有人针对来自不同背景的人都有一些偏见(有意识的和无意识的)。我们将讨论这种偏见的心理和文化根源，并考

虑一些减少偏见和更有效地与他人合作的策略。

Working effectively in modern organizations frequently involves working with people from other ethnicities, cultures,

religions, social backgrounds, and professions. This can be challenging, because all of us have some biases (conscious

and non-conscious) against people from backgrounds that differ from our own. We discuss the psychological and cultural

roots of such biases and consider some strategies for reducing bias and working more effectively with others.

Course 16-20: Negotiation and Conflict

冲突是组织生活中不可避免的一个方面。我们揭示谈判和管理方法，帮助你在实现目标的同时，保护、甚至提高你与讨价

还价的合作伙伴和竞争对手之间的关系。

Conflicts are an inevitable aspect of organizational life. We uncover negotiation and management approaches that help

you meet your objectives while protecting or even enhancing the quality of your relationships with bargaining partners

and competitors.

Course 20-21: Social Influence – Strategies for Exerting and Resisting Influence

要想在组织中有效，你需要能够影响他人的信念、价值观和行为。我们将讨论影响他人和抵制他人影响企图的一些最基本

的工具（当这些工具与我们的道德原则、目标或责任不一致时）。

To be effective in an organization, you need to be able to influence the beliefs, values, and actions of others. We discuss

some of the most fundamental tools for influencing others and for resisting influence attempts by others (when these are

inconsistent with our ethical principles, goals, or responsibilities).

Course 22: Task Structure & Organizational Structure

我们着重于诊断组织所面临的内部和外部问题，并确定选择最适合该情况的组织架构的原则。

We focus on diagnosing internal and external issues that confront organizations, and identifying principles for selecting

the organizational structure most appropriate for that situation.

Course 23-24: Leadership & Change

将讨论一组关键的领导技能，并使用它们来分析领导在改变组织的战略、结构和文化中的作用。

We will discuss a critical set of leadership skills and use them to analyze the role of leadership in changing an

organization’s strategy, structure, and culture.

18.

教材及其它参考资料 Textbook and Supplementary Readings

Black, J. S., Gardner, D. G., Pierce, J. L., & Steers, R. M. (2019). Organizational behavior. Houston, TX: OpenStax, Rice

University.

课程评估 ASSESSMENT

19.

评估形式

Type of

Assessment

评估时间

Time

占考试总成绩百分比

% of final

score

违纪处罚

Penalty

备注

Notes

出勤 Attendance

课堂表现

Participation

小测验

Quiz

课程项目

平时作业

Graded Team

Assignments

期中考试

Mid-Term Quiz

期末考试

Final Exam

期末报告

Final

Presentation

其它（可根据需要

改写以上评估方

式）

Others (The

above may be

modified as

necessary)

20.

记分方式 GRADING SYSTEM

 A. 十三级等级制 Letter Grading

 B. 二级记分制（通过/不通过） Pass/Fail Grading

课程审批 REVIEW AND APPROVAL

21.

本课程设置已经过以下责任人/委员会审议通过

This Course has been approved by the following person or committee of authority